Privacy Policy

Introduction

CurbScout, LLC ("CurbScout," "we," "us," or "our") operates the CurbScout.com website and related mobile applications (collectively, the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site, create an account, use our home search tools, or otherwise interact with our services.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our home search platform and services.
• Create and manage your account.
• Send you property alerts, saved search notifications, and market updates.
• Respond to your inquiries and customer service requests.
• Connect you with licensed real estate agents in the Austin area who can assist with your home search.
• Analyze Site usage and trends to improve user experience.
• Send you newsletters, marketing communications, and information about our services (with the ability to opt out at any time).
• Comply with legal obligations, enforce our terms, and protect the rights and safety of CurbScout and our users.

How We Share Your Information

We do not sell your personal information.

We may share your information in the following circumstances:

• Affiliated Real Estate Agents: When you inquire about a property or request agent assistance, we may share your contact information and search preferences with licensed Compass Real Estate agents in the Austin area to facilitate your home search. These agents are bound by their own professional and legal obligations regarding your information.
• Service Providers: We share information with third-party companies that perform services on our behalf, such as website hosting, email delivery, analytics, and customer support. These providers are authorized to use your information only as necessary to provide services to us.
• Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal process, or to protect the rights, property, or safety of CurbScout, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Web Beacons

Our web pages and emails may contain web beacons (small electronic images, sometimes called single-pixel gifs) used in conjunction with cookies to compile usage statistics and measure the effectiveness of our communications and marketing campaigns.

Your Rights and Choices

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you wish to cancel your account or request that we stop using your information, please contact us at realtor@curbscout.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We take the security of your personal information seriously and implement generally accepted industry standards to protect it, both during transmission and in storage. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Customer Testimonials and Reviews

We may post customer testimonials or reviews on the Site that contain personally identifiable information. We obtain consent prior to posting any testimonial that includes a customer's name or identifying details.

Third-Party Links

The Site may contain links to third-party websites, including MLS listings, lender resources, and other real estate-related services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

Children's Privacy

The Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

Texas and Federal Compliance

CurbScout operates in compliance with applicable Texas and federal privacy laws. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising those rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. If we make material changes, we will notify you by email (sent to the address associated with your account) or by posting a prominent notice on the Site prior to the change becoming effective. We encourage you to review this page periodically for the latest information.